Studio Support

Packaging standards and appointment expectations

Every piece leaves the studio wrapped by hand in protective tissue, with resin and gemstone works sealed in padded, rigid boxes so surfaces never touch during transit. Orders are checked for finish and fit before dispatch, and each package is labeled with its contents and care notes.

Virtual tarot, astrology, palmistry, and life coaching sessions are held online. Please have a quiet space, a notebook, and any questions you want to explore ready before your appointment. Bookings can be rescheduled with reasonable notice through the studio.

Common Questions

Care, heat, and rescheduling

Practical guidance for keeping your handmade pieces and planning your session.

Gemstones

Caring for natural gemstones

Natural stones can be dulled by harsh chemicals and abrasion. Remove jewelry before cleaning, swimming, or applying lotions, and wipe gently with a soft, dry cloth.

Resin & Paint

Heat and resin finishes

Keep resin art away from direct sun, radiators, and hot vehicles. Dust gently with a soft brush and avoid solvents on painted or resin surfaces.

Appointments

Rescheduling a session

Reschedule your reading through the studio at least 24 hours before your appointment time. Late changes may be treated as a missed session.

Order Process

From the bench to your door

01

Handcrafted wrapping

Each piece is wrapped in acid-free tissue and placed in a padded box sized to its shape.

02

Quality check

Finishes, clasps, and stone settings are inspected before anything is sealed for dispatch.

03

Secure packaging

Boxes are sealed, cushioned, and labeled with care notes for your specific pieces.

04

Doorstep delivery

Your order ships with tracking details so you can follow it from the studio to your door.